As you have previously read, my bike is being replaced after a catalogue of faults.
Today I was told that BMW won't replace it as a no cost swap as I've used it, so there would be a mileage charge added. I've done 1279 miles, charged at 40 pence per mile which would be a cost to me of ?511.
There would also be a new registration charge plus road tax to be paid as I can claim back the balance of my current road tax.
I then asked about the first service charge which is about ?180 from memory.
There will be no contribution from BMW apparently but the dealer will contribute to some costs.
I'm looking at forking out around ?850 less any dealer contribution to get another bike but I protested that as it was a bad product and they are replacing it due to this fact then why am I being penalised by them?
Am I being unreasonable? I really didn't expect any charges given the cake and arse party I've endured.
My bike will apparently be here mid July and I can only have a demo bike as and when it's not being used which means more hassle of calling them and going down then handing back again as and when as I cant use my bike in the meantime (more mileage)
I asked the buyback price of my bike and was given a figure of ?12700, given the problems they will have to fix.....
I feel like burying the bike in concrete and dumping at sea.
Today I was told that BMW won't replace it as a no cost swap as I've used it, so there would be a mileage charge added. I've done 1279 miles, charged at 40 pence per mile which would be a cost to me of ?511.
There would also be a new registration charge plus road tax to be paid as I can claim back the balance of my current road tax.
I then asked about the first service charge which is about ?180 from memory.
There will be no contribution from BMW apparently but the dealer will contribute to some costs.
I'm looking at forking out around ?850 less any dealer contribution to get another bike but I protested that as it was a bad product and they are replacing it due to this fact then why am I being penalised by them?
Am I being unreasonable? I really didn't expect any charges given the cake and arse party I've endured.
My bike will apparently be here mid July and I can only have a demo bike as and when it's not being used which means more hassle of calling them and going down then handing back again as and when as I cant use my bike in the meantime (more mileage)
I asked the buyback price of my bike and was given a figure of ?12700, given the problems they will have to fix.....
I feel like burying the bike in concrete and dumping at sea.