stuartb
Well-known member
Can't say I'm impressed. Went on a comparison site and found to my surprise that they were really competitive. Previously they turned me down flat due to my convictions, so you can imagine my surprise.
Anyhow went ahead using my phone online and bought and paid in full an annual policy. Noticed as I printed off the Docs I should have informed them of my 1 modification ie my Delkevic slip on. Missed it as I had signed up on my phone.
So thought it best to call them... tried twice, like the first 12 min wait the second time I was on auto respond waitng on someone to answer "your call is important to us" for 20 mins..if its that important answer the ******* phone !...
So gave up and emailed them... they replied apologising and asked questions about my slip on can... they replied by saying it would be passed to an underwriter and they would get back to me...that was over a week ago. WTF!. They havent even chased me for proof of NCD..
I dread a claim.. any commemts lads ?
Sent from my SM-G935F using Tapatalk
Anyhow went ahead using my phone online and bought and paid in full an annual policy. Noticed as I printed off the Docs I should have informed them of my 1 modification ie my Delkevic slip on. Missed it as I had signed up on my phone.
So thought it best to call them... tried twice, like the first 12 min wait the second time I was on auto respond waitng on someone to answer "your call is important to us" for 20 mins..if its that important answer the ******* phone !...
So gave up and emailed them... they replied apologising and asked questions about my slip on can... they replied by saying it would be passed to an underwriter and they would get back to me...that was over a week ago. WTF!. They havent even chased me for proof of NCD..
I dread a claim.. any commemts lads ?
Sent from my SM-G935F using Tapatalk