Hi all. Just a bit of background info before I move on to my observations about my new beemer. I bought the bike in early November this year from Allan Jefferies of Baildon. It was an ex demo model, registered in September (2 months old) with 500 miles on the clock. When I got it home I started to personalise it as you do. When fitting a radiator guard, having removed the fairing to do this, I noticed that the front section of the fairing (the V piece) had a lower lug broken off on the clutch lever side. Now strangely, my bike came with a passenger seat and footrests. I ordered the seat cover thingy from them and left them the spare key. Later on they received the seat cover, made the key I left them fit the new lock. They then forwarded it to me, in a couple of days for fitting. When I fitted the seat cover I then removed the passenger foot rests. One of the bolts on the clutch lever side was very tight as I unscrewed it. I looked into the hole in the subframe to find the cause of this tightness only to find that the bolt had been cross threaded. Luckily I had a tap of the correct size and reclaimed the thread which enabled me to fit the little alloy blanking plugs without damaging them. I then noticed that the red painted line on the front wheel rim was missing about 12 inches of paint, again on the clutch lever side (Spooky) The paint at this point was very easy to remove using my finger nail! I contacted them with this list of problems and they were very good about it and told me that they would collect the bike and not to worry about it as it would all get sorted. Only problem was they couldn't collect it for a week or so. So I made a temporary repair to the fairing, put it all back together and rode the bike as much as I could, weather permitting. After 150 miles or so I started to feel a clunking noise from the front whilst braking. I thought to myself "if I didn't know better I would swear that it was play in the steering head bearings!" I got back home, checked the bike out, only to discover the clunking was indeed the head bearings! ! rang them up again and told them of this latest issue. They were very apologetic and again told me not to worry. To cut a long story short, they picked the bike up and returned it to me in a few days with a new front wheel, new subframe and a new fairing V piece. They adjusted the head bearings without so much as a mark to any of the soft alloy? bits fixing the top yoke to the forks etc. I know this shouldn't have happened, but it did. The fairing was probably broken during the 500 mile service (these bits are so brittle and easy to damage as I'm sure people on here have found out) The footrest problem was probably caused by someone in the sales dept I would think, trying to please a test rider with a passenger perhaps? The paint missing from the wheel? Probably the bike cleaner got a bit too close with a pressure washer perhaps? I'm pretty sure the head bearing thing developed during the few hundred miles I rode it. I know several members on here have had the same...... All in all I'm happy that the dealer looked after me and did a proper job and didn't try to fob me off........More to follow.