FC.Moto Problems

Any of you had any issues with F.C Moto.

I sent my Daytona's back last week (they have had them around 1 week) acknowledged via email. Despite my asking 3 times via email they keep replying exactly this.



Hello,

Thank you for your message.

We will try to solve it as soon as possible.

Mit freundlichenGr??en / with kind regards
Sarah Decker



So when I asked what does that mean...no answer arghhhhhhh !

More to the point if I bought the same boots today (showing IN STOCK) with the Black Friday Deal, I would save ?77.00 double grrrrrrrrrrrrr..

Just buy them at the current price and tell them to keep the old ones

Request a full refund for the original purchase. You can do this due to distance selling regulations and they have to refund you if the goods have been returned in the same condition they were received. Then buy the ones at the better price.

I bought Daytona voltex from them about 2 years ago. Started leaking so contacted them. Had replacement inner goretex boots sent back, but did take around 6 weeks as had to go to Daytona who were on summer closedown.

alex said:

Just buy them at the current price and tell them to keep the old ones

Click to expand...

Hmmmm.. their piss comms doesn't instill me with confidence Alex tho...decisions !

Sent from my SM-G935F using Tapatalk

GixxerChuck said:

I bought Daytona voltex from them about 2 years ago. Started leaking so contacted them. Had replacement inner goretex boots sent back, but did take around 6 weeks as had to go to Daytona who were on summer closedown.

Click to expand...

Ffs thats not very good Gixxer I can see my boots taking that long tbh... I just don't get the evasive responses. I dialled their number and it was down with a fault.

Sent from my SM-G935F using Tapatalk

boomaz said:

yes i bought a suit , it was to big , returned it poor comms, it took 1 month to get my cash back My mate lives in germany and he said they are a very good shop so will be ok just they like to hold onto your cash

Click to expand...

Yes mate Ive no doubt they will resolve it...frustrating tho.

Sent from my SM-G935F using Tapatalk

Just call them, I did when I got the same standard responses. Had to chase once, but ? was refunded in 3-4 days after I called them.

Bought quite a bit off gear from them, communications doesn't seem to be their strongpoint but they have never let me down.

Haven't had to send stuff back though as I know what shoe size I am, lol.

Chillax big man, it will all work out in the end..

JimmyMac

Got them eventually... their comms are pretty pants.

Boots are the dugs baws Jimmy...

Sent from my SM-G935F using Tapatalk

Glad you like them Stuart, get them on and get dancing to this video at breakfast.

I knew they would come good, they've never let me down.

Now get dancing, you know you want to.

https://m.youtube.com/watch?v=6Cs3Pvmmv0E

JimmyMac

Oh Jimmy and Stuart, or should that be Laurel and Hardy?
The banter puts a smile on my face most days
One of you will no doubt will have to enlighten the younger members on here who Laurel and Hardy (sadly) were.
Oh, and no squabbling as to who's who boys!

Morning RR, if we stand next to each other there is no doubt which one is which, lol.

It's great to start the day with a wee laugh.

As a wee aside, did you know Stan married and divorced the same woman twice! Sounds like he was in another fine mess.......

Oliver Mac

JimmyMac said:

Morning RR, did you know Stan married and divorced the same woman twice! Sounds like he was in another fine mess.......

Oliver Mac

Click to expand...

Like I said Jimmy, I'm cracked up:applouse: