it used to be a long turn around,and had to go back to italy (it still does atm) but if it's just a regas,then the are saying now 1 week-10 days.for repairs depends to how extensive.
tbh,i wasn't going to buy them,they are ?3500 rrp FFS!! but i paid half that,plus you can get a service/insurance deal for ?250 (?) which gives 2 recharges and covers return postage,plus discount on repairs.theres nothing wrong with my Held race evo leathers,which i love (bought 2 sets 3 yrs ago as it was a good deal,and they are prob the best non bag leathers you can get),but as you get older,you look for ways to minimise the damage "if" something does happen.very nicely made leathers,some nice touches in the design,but general armour isn't as good as my held stuff.hopefully i wont find out how good the D air system is...