Weird outcome this morning. BMW recovery scheduled to collect the bike at 9am, all good. Typically they will recover it to the nearest dealer, which for me is York, not AJ where I get all my work done. However, it is often possible to specify where the bike is to be recovered to.
Before the bike was collected I called up York to explain about the recovery and the problem with the leaking brakes. Got given the very clear message that they were less than interested in receiving the bike, and that they had loads of bikes with the issue, waiting for parts on backorder with bmw, mine would go to the back of the queue. Lots of sighs, teeth sucking, couldn't be less interested if they tried.
I then called AJ who were fine to take the bike and have a look over it, so that is where it has gone. I mentioned the backorder issue, they had no knowledge of there being any issues, we shall see.
Doesn't seem to matter how many times I try and engage with Barrie Robson York I always seem to get a poor experience. Crazy considering they are about 5 miles from my house, AJ are nearer 30.