D dave5240 Member Joined Jan 21, 2021 Messages 5 Reaction score 0 Feb 23, 2021 #1 I have the stealth tracker fitted to my gen4. All is good with it but I can?t seem to log into the app on my iPhone. It works fine on a desktop. I?ve had no reply from Datatool. Anyone had a similar experience.
I have the stealth tracker fitted to my gen4. All is good with it but I can?t seem to log into the app on my iPhone. It works fine on a desktop. I?ve had no reply from Datatool. Anyone had a similar experience.
RickS1K Well-known member S1000RR Supporter Joined Sep 18, 2012 Messages 951 Reaction score 25 Location Surrey Feb 23, 2021 #2 I had to have a conversation with Datatool when I didn't disable battery warnings when working on the bike - maybe if you unplug your battery/push it around without starting the engine you can talk to the rep that calls you
I had to have a conversation with Datatool when I didn't disable battery warnings when working on the bike - maybe if you unplug your battery/push it around without starting the engine you can talk to the rep that calls you
F Frank-RR Well-known member Joined Jun 5, 2016 Messages 109 Reaction score 0 Location Glasgow, Scotland Feb 24, 2021 #3 I have the app on iphone, never had any issues with app, have you done all the usual stuff, reinstall app, switch phone on and off.
I have the app on iphone, never had any issues with app, have you done all the usual stuff, reinstall app, switch phone on and off.
D dave5240 Member Joined Jan 21, 2021 Messages 5 Reaction score 0 Feb 24, 2021 #4 Yep tried all that. I put my email address in, and it just says checking for account and nothing happens.
Yep tried all that. I put my email address in, and it just says checking for account and nothing happens.
Marc A Well-known member Joined Apr 15, 2015 Messages 1,203 Reaction score 1 Location Swindon Feb 24, 2021 #5 Have data tool confirmed that the account is active? I had to phone them up with mine and 'activate' the tracker. Worked fine with the app since
Have data tool confirmed that the account is active? I had to phone them up with mine and 'activate' the tracker. Worked fine with the app since
D dave5240 Member Joined Jan 21, 2021 Messages 5 Reaction score 0 Feb 24, 2021 #6 I think so, I can log on via a desktop etc. I?ll ring them tomorrow.