Just got mailshot from Kevin at FE saying they'll be reverting to specifying acceptable insurance...
SUNDAY SAFETY!
UK CUSTOMERS EURO TRACKDAY INSURANCE !
Unfortunately once again, we are having to specify which insurance companies we accept because riders with injuries are simply not receiving the correct medical treatment.
First and foremost what is important to realise is that at no time, would I want to create negativity towards either FE or Circuito de Almeria. But for those that really know me, my first priority is always your wellbeing and safety. Importantly, if things go wrong, as they can, I need to have the correct tools to look after you all in a professional, structured and competent way. Unfortunately, the insurers that we have stated that we will no longer accept are pushing you, the client, to the State hospital in Almeria, where the response is designed to stabilise the customer and release them as soon as possible, with the advice of: you need to go home to the UK to be assessed and managed.
Clients are being discharged from the hospital, mere hours after arrival, with serious concussions and breaks that are now being placed in slings and soft bandage splints with one customer recently being released with 4 broken ribs and advised to fly home, which is extremely dangerous if a broken rib then punctures a lung. This is simply not acceptable. Everybody today understands the seriousness of concussion injuries which is why standard procedure is to keep you in hospital under observation. it is also important to remember that with breaks and fractures unless treated correctly within 24hrs, there is a high risk of long term nerve damage.
There is innuendo that it's only Almeria circuit experiencing this problem and that we or FE have financial gain in pushing the customer towards private medical care, this is simply ridiculous and proves, once again, the dangers of fake news. I'm in regular contact with Markus at Cartagena circuit and they are experiencing similar issues with the same insurers, where hospitals are now approaching the circuit for payment for injured riders, as the insurers aren't paying their bills.
FOCUSED EVENTS DOES NOT SELL INSURANCE, Circuito de Almeria organises insurance for the customer. Again misinformation.
It is also important to understand this is only a problem experienced by UK customers at any EU circuit, with the problem revolving around these specific insurers.
It is unfortunate that some customers do not realise the problems associated with these policies. However, others are buying these policies purely on price, who are often not giving a second thought to a £300 set of tyres! Why would you not put your own welfare 1st.
Yesterday I assisted again in the Medical centre at the circuit...with a rider with serious injuries...it was then that I decided that I simply will not accept customers arriving with substandard insurance....would you expect us to let you on track with no gloves...
Let's be honest everyone, FE could so easily take your insurance document wherever it came from, and say "ok, great, many thanks" and not care. But that is not and will never be the FE way. I cannot continue to watch customers receive substandard care, especially when they are thousands of miles from home, when they need treatment to be 100% dedicated towards their welfare...and not side-stepping the issues.
Kind regards to you all, and hopefully you will understand that we see everything, and really care for you when you ride with us.
SUNDAY SAFETY!
UK CUSTOMERS EURO TRACKDAY INSURANCE !
Unfortunately once again, we are having to specify which insurance companies we accept because riders with injuries are simply not receiving the correct medical treatment.
First and foremost what is important to realise is that at no time, would I want to create negativity towards either FE or Circuito de Almeria. But for those that really know me, my first priority is always your wellbeing and safety. Importantly, if things go wrong, as they can, I need to have the correct tools to look after you all in a professional, structured and competent way. Unfortunately, the insurers that we have stated that we will no longer accept are pushing you, the client, to the State hospital in Almeria, where the response is designed to stabilise the customer and release them as soon as possible, with the advice of: you need to go home to the UK to be assessed and managed.
Clients are being discharged from the hospital, mere hours after arrival, with serious concussions and breaks that are now being placed in slings and soft bandage splints with one customer recently being released with 4 broken ribs and advised to fly home, which is extremely dangerous if a broken rib then punctures a lung. This is simply not acceptable. Everybody today understands the seriousness of concussion injuries which is why standard procedure is to keep you in hospital under observation. it is also important to remember that with breaks and fractures unless treated correctly within 24hrs, there is a high risk of long term nerve damage.
There is innuendo that it's only Almeria circuit experiencing this problem and that we or FE have financial gain in pushing the customer towards private medical care, this is simply ridiculous and proves, once again, the dangers of fake news. I'm in regular contact with Markus at Cartagena circuit and they are experiencing similar issues with the same insurers, where hospitals are now approaching the circuit for payment for injured riders, as the insurers aren't paying their bills.
FOCUSED EVENTS DOES NOT SELL INSURANCE, Circuito de Almeria organises insurance for the customer. Again misinformation.
It is also important to understand this is only a problem experienced by UK customers at any EU circuit, with the problem revolving around these specific insurers.
It is unfortunate that some customers do not realise the problems associated with these policies. However, others are buying these policies purely on price, who are often not giving a second thought to a £300 set of tyres! Why would you not put your own welfare 1st.
Yesterday I assisted again in the Medical centre at the circuit...with a rider with serious injuries...it was then that I decided that I simply will not accept customers arriving with substandard insurance....would you expect us to let you on track with no gloves...
Let's be honest everyone, FE could so easily take your insurance document wherever it came from, and say "ok, great, many thanks" and not care. But that is not and will never be the FE way. I cannot continue to watch customers receive substandard care, especially when they are thousands of miles from home, when they need treatment to be 100% dedicated towards their welfare...and not side-stepping the issues.
Kind regards to you all, and hopefully you will understand that we see everything, and really care for you when you ride with us.
