Gen 4 Recalls

[Carsonr6]

Wish BMWs after sales were heaven...

No phone call from the dealer again today even after their promises. Called up only to be told that the oil cooler hadn’t came, neither has the shark fin panel for the RH side and they don’t know when either will be here. Madrid has ordered 100 shark fins!!

I decided to jump in the van and go and see them face to face. We decided that it’s best that the bike stays with them until I’m back in February. I’m away on the 29th December back to the UK so I won’t have time to ride it before then anyway and makes sense to leave it with them.
Also the shark fin is being replaced under warranty.

Would just be nice if they’d called and let me know what was going on when they said they would.


Sent from my iPhone using Tapatalk

 

[bmwbadboy]

A dealer calling the customer? Say what?

 

[Carsonr6]

Thought it was just the BMW car dealerships that were ***** but they obviously teach it worldwide throughout the brand.

They want to take a leaf out of Jaguars book


Sent from my iPhone using Tapatalk

 

[soofsayer]

Thought it was just the BMW car dealerships that were ***** but they obviously teach it worldwide throughout the brand.

They want to take a leaf out of Jaguars book


Sent from my iPhone using Tapatalk

**** me, a leaf out of jaguar’s book, stoop that low, jeez i hope not.

 

[Carsonr6]

**** me, a leaf out of jaguar’s book, stoop that low, jeez i hope not.

Some of the best customer service I’ve ever had


Sent from my iPhone using Tapatalk

 

[DCB]

Some of the best customer service I’ve ever had


Sent from my iPhone using Tapatalk

ah see, back tae EK wae Bill and Scott ye need fur some proper service!!!

 

[Carsonr6]

ah see, back tae EK wae Bill and Scott ye need fur some proper service!!!

Yeah too right. I’ll be popping into see them when they open after Christmas for some oil and filters for the Gen 3


Sent from my iPhone using Tapatalk

 

[DCB]

I will see one or both or Eric or somebody today, it’s delivery day.

 

[Schuey]

I will see one or both or Eric or somebody today, it’s delivery day.

Enjoy the experience of handover, can’t beat new bike or car day

 

[Carsonr6]

I will see one or both or Eric or somebody today, it’s delivery day.

Enjoy mate


Sent from my iPhone using Tapatalk

 

[TheGodfather]

Having the oil cooler done next Saturday. I've asked for the clutch mod as well but waiting on the authority for that.
Bit annoyed,, as they could have done it today as the bike was in having other work done. Got home and they rang to tell me they had one in. That now rights off another day and expence of ferry and fuel :hopelessness:

 

[alex]

Could be worse...could have a 2015 R1 Crank which they won't admit is buggered despite issuing a fix in a later model.

 

[ampj8]

Finally getting today the famous oil cooler plus some other goodies!!


Sent from my iPhone using Tapatalk

 

[oldwobbler]

Could be worse...could have a 2015 R1 Crank which they won't admit is buggered despite issuing a fix in a later model.

Great video alex - I'll never complain about the vibes from the S1K again. I'd also take some convincing to buy a R1.

 

[alex]

Tbf it sounds like they *quietly* fixed it. But you have to get one MADE after 2016 not just registered after.

- Alex

 

[stuartb]

Watched that last week, one of the best he's done to date..

Sent from my SM-G975F using Tapatalk

 

[bmwbadboy]

Clutch cable is cracked on my bike

Trying to replace it under warranty

 

[baz]

The cable is very vulnerable,I know-mine broke(not warranty).It has probably been knocked.

 

[Carsonr6]

I’ve just had an email to say that’s my oil cooler been done.

I’ll pick it up in a few weeks when I’m back over in Spain and then it’ll be getting shipped back to the UK after the Jerez event with Pacedayz


Sent from my iPhone using Tapatalk

 

[Ste M]

Carsonr6. How did you get on with the loose switchgear ? mine is loose and ive noticed my cruise control is a bit temp at times so wondered if the two were linked