Well i am faced with eating lots of pies or spending ?300 on new springs and set up.
Has anyone managed to have support from BMW? Its a new bike so maybe they would like to make a contribution to take it to MCT ? Would the dealer put new springs in Any thoughts?
Chris
Sent from my SM-G935F using Tapatalk
I just had to reply to this!
I did get help from BMW through my dealer A/J of Shipley. I complained to them from day one about the hardness of the suspension. After a test ride on it, I commented to the sales team how bloody hard the ride was. I was told that I would be able to soften it off by the usual means when I got it home. I subsequently purchased the bike, ex demo, 2 months old with 500 miles on the clock!
Next morning, out with the tools and tape measure, only to find front and rear spring pre load adjusters at their softest settings. They all come like that as far as I can see. So if you weigh less than 90kg, you haven't a hope in hell of achieving the correct sag measurements!
So as I said I got onto a director of A/J's and complained to him. I had to write a letter outlining my complaints, which he forwarded onto BMW.
After a few months he got back to me and said BMW would help with costs, though they said the work would have to be carried out by a specialist of my choice, but NOT by BMW?
So I arranged for MTC do it for me while I waited. Very informative it was too. If I need to change it again I shall do it myself.
The new springs and the adjustment to oil levels transformed the bike and now it rides like it should have done when I purchased it.
From memory, they paid me just short of ?400 I think! I had to wait for the cheque for a while, but I got it all the same. I purchased all the parts myself and hired a van to transport the bike. The only costs I didn't recoup was for the van hire and diesel, though I did try.
For the record I also weighed 60 odd kgs with all my gear.
As a footnote I think MCT will now stock the softer springs, as they didn't when I had mine done.
Hope this helps.
I've another story in the pipeline which I will divulge after I've had some further work done. Nothing, I might add, to do with the suspension.
This again is due to my dealer A/J's of Shipley. I cannot praise them enough!