I bought my s1k from BMW about 6 months ago, it came with 2 year warranty and 2 emergency breakdown cover.
Its still under warranty
I noticed a patch of oil under the bike and called BMW.
They collected it on friday and had a look at it today.
The sump is leaking. They said the thread has corroded away and its a ?500 job.
They are trying to tell me that this isn't covered under warranty.
I told them that i am not paying for it, either fix my bike or give my money back.
I explained to them that the corrosion hasn't happened in the space of 6 months or me doing 3k miles.
It must have started before then, and deteriorated over time and into the time that i have had the bike.
They said they will try to get it repaired under good will
But if that gets rejected they expect me to fork out the ???
What can i do
Am i entitled to get my money back if they refuse to pay for it
thanks for the advice in advance
fiz
Its still under warranty
I noticed a patch of oil under the bike and called BMW.
They collected it on friday and had a look at it today.
The sump is leaking. They said the thread has corroded away and its a ?500 job.
They are trying to tell me that this isn't covered under warranty.
I told them that i am not paying for it, either fix my bike or give my money back.
I explained to them that the corrosion hasn't happened in the space of 6 months or me doing 3k miles.
It must have started before then, and deteriorated over time and into the time that i have had the bike.
They said they will try to get it repaired under good will
But if that gets rejected they expect me to fork out the ???
What can i do
Am i entitled to get my money back if they refuse to pay for it
thanks for the advice in advance
fiz